Successful companies require new tools and business strategies to succeed in today’s marketplace. Let O’Brien’s Safety Services conduct your next personnel training or leadership training course.

The challenges faced by bright, talented, and conscientious people are growing and they need new business tools and interpersonal strategies to flourish. Whether it’s performance management, conflict resolution training, or sexual and workplace harassment training, O’Brien’s has you covered. Using qualitative and quantitative (mathematical) techniques, matched with analysis and skill building, we have helped a multitude of organizations and their great people to thrive. Training can be delivered in live classroom setting or via e-learning / online learning.


Meet Senior Leadership Consultant

Dr. Terry Polen

Licensed Professional Engineer
PhD, Management & Organizational
Processes, University of MD
MBA, Marshall University
BS, Mechanical Engineering, West
Virginia University

Terry has over 20 years of consulting experience in the environmental and technical arena as well as leadership & personnel development.


Meet Leadership Training Consultant

Carri Coleman Tucker

Professional of Human Resources
Master Studies, Bio Mechanical
Engineering, West Virginia University
BS, Biology, West Virginia University

Carri has 15 years of consulting experience in the environmental, health, & safety arena as well as personnel policy development, EEOC, harassment, and workplace studies.

With over 30 years of experience, we are a trusted communication training company, problem solving training company, and supervisor training company.

We train employees and leaders for a wide variety of best-in-class skills and capabilities for Business Optimization and Organizational Behavior Support, including:

• Individual and Group Decision Making & Problem Solving
• Strategizing (Vision, Mission, Goals)
• Gap Analysis
• Change Management & Development
• Organizational Double Loop Learning
• Organizational and Process Optimization
• Process Re-Engineering
• Organizational Restructuring
• Leadership Development
• Online Training Development & Delivery

• Executive coaching
• Ethics & Responsibility Training
• Corporate Social Responsibility
• Corporate Culture Issues
• Workplace Dispute Facilitation/Mediation
• Efficiency and Performance Optimization
• Motivation & Team Building Workshops
• Comprehensive Strategic Planning, Implementation, & Analysis
• Communication Skills
• Learning Management System (LMS) Development & Delivery

We use both qualitative and quantitative methods to get the most from our training and improve employee and leader performance.

Qualitative Analytical Tools
• Balanced Scorecard
• 5 Forces
• 7 S’s
• Diamond Strategy
• Skunkworks
• Nominal Group Technique
• Avoidance of Groupthink/Groupshift
• Learning Organizations
• Systems of Nonlinear Thinking:
• Causal Loops/Stocks and Flows

Quantitative Analytical Tools
• Multi-Attribute/Multi-Criteria Decision Making
• Forecasting
• Nonlinear and Linear Programing
• Integer Programming
• Queuing
• Simulation
• Regression Analysis
• Statistical Techniques
• Delphi